Before You Have That Hard Conversation, Watch This

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What do you do when you're about to have a difficult conversation and you're not at your best? That's the question Dave McCauley opens with in the latest Culture Talks — inspired, of all things, by a pre-surgery conversation with his own surgeon. We dig into how leaders regulate themselves in high-stakes moments, with Dave sharing his own technique: slowing his breathing, and writing down how he wants the other person to feel when the conversation ends. I connect it to something bigger - the "connect before content" principle applies to yourself first, not just the people around you.

From there, the conversation pivots to hiring, sparked by an Italian company called Bending Spoons that gets over a million job applications a year and hires roughly 400 people - a lower acceptance rate than Harvard. We dig into what makes that possible: top-of-market pay, peer-based hiring where colleagues (not bosses) decide who joins the team, and a radical rejection of the "plug the hole" hiring mentality that leaves founders wondering, years later, "who are these people?"

The conversation lands on a bigger idea: what if organizations treated onboarding like a rite of passage, with the whole team taking responsibility for a new hire's success - instead of leaving people to sink or swim? Watch or listen to the full episode for Dave's technique for staying composed under pressure and the case against 90-day probation periods.

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