Fast Culture Health Check: The Line Up Rule

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What It’s About: My annual physical health check is coming up soon, and it got me thinking about an annual health check for organizations’ cultures. Similar to a personal physical exam, to do this well, one needs extensive tests and data to receive a comprehensive review. I suggest using our IcE10 System to do a detailed assessment. However, what if you want a couple of quick culture indicators, the organization equivalent of blood pressure, heart rate and a temperature check? They are certainly not conclusive, and yet may give you general indication of basic health.

So What?: The following are a couple of quick indicators that give you an idea if the culture is more thriving than not.

  1. The Line Up Rule: If your culture is thriving, people want to be part of it. Both prospective employees and customers “line up” to be part of your organization. For potential employees, it’s way more than just getting a job. Top talent actively seeks ways to get a position in your workplace. It is similar with customers. They have a choice, and yet actively seek your company. Think of a line up at your favorite restaurant, (even during the pandemic). 

  2. The Glassdoor Rule: Although there are plenty of skeptics regarding outside indexes like Glassdoor, I find them a good “temperature check.” What’s your Glassdoor score? Is it above the 3.2 average? What percentage of respondents would recommend your organization to a friend? What’s the CEO rating? Are your scores trending up or down?

Now What?: These quick indicators are obviously just simple data points. However, they are meaningful. To what extent is your culture feeling well? It may be helpful to find out.

Think Big, Start Small, Act Now, 

- Lorne 

One Millennial View: The IcE10 System also includes Acute Listening and Talking Back, or frequent check-ups to help make annual performance reviews obsolete (because progress reports should be much more frequent). Keeping up and analyzing your culture can be like an organization’s nutrition and exercise plan, because if you’re intentional about doing that well, it should make the big annual health check a lot more positive. 

- Garrett 

Edited and published by Garrett Rubis































































 

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