Please enjoy it, share it, stuff it in a few stockings if you’d like, and we hope it can become an extremely useful reference to all of you in a very happy New Year! Here’s to 2020, a new decade, and 20 Culture and Leadership Maxims.
Read MoreAs I reflect on my 40-plus year career, I recognize the difference between the few WOW performers and frankly, the many average transactors. So, if you want to be more of a WOW employee, here are some steps you can take.
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