Happy Friday! Here are my Dec. 13 Hot Topics and how they relate to advancing culture or leadership. Although it’s Friday the 13th, fear not, because we’re talking about how we can learn from chimps and bonobos, as well as how it’s better for business for leaders to already be on board the gender equality train.
Read MoreMy strong belief is that we need to be both “people first AND customer obsessed.” Note the emphasis on the order, along with the conjunction in the phrase. We cannot give customers excellent value and experience at the expense of people. Being people first is not a matter of focusing on employees at the expense of customers either. It must be an “AND.”
Read MoreHappy Friday! Here are my Dec. 6 Hot Topics and how they relate to advancing culture or leadership. This week we’re talking about finding light in the dark of the holiday season (is there too much cheer? And what does that mean?) as well as becoming emotional scientists.
Read MoreYou and I are culture champions, and sometimes we need real world stories to propel us along. Please read a summary of Samer’s culture cornerstones. Enjoy, and I hope you become challenged and inspired too.
Read MoreHappy Friday! Here are my Nov. 29 Hot Topics and how they relate to advancing culture or leadership. This week we’re bringing you a special Black Friday edition, with issues that deal with gratitude, giving thanks, and self-appreciation. Happy Thanksgiving!
Read MoreHere’s what someone told me was all they really needed in a leader. See if you agree with this simple checklist.
Read MoreHappy Friday! Here are my Nov. 22 Hot Topics and how they relate to advancing culture or leadership. This week we’re talking about how Google may not be acting so Googley anymore, and could be losing its core values, as well as what happens when your CEO is a narcissist.
Read MoreDefining a meaningful “deep purpose” is just plain hard. Finding the combination of words to really capture the soul and “why?” of an organization is a longer journey than most institutions are willing to take.
Read MoreHappy Friday! Here are my Nov. 15 Hot Topics and how they relate to advancing culture or leadership. This week we talk about Microsoft Japan’s move to a 4-day work week, which has improved productivity and sales. As well as explore some cool Japanese words and perspectives that should be translated into English.
Read MoreThere is plenty of research that indicates if we make a meaningful contribution early in our jobs, then we seem to gather career momentum. If we know this, then why don’t we put enormous focus towards onboarding?
Read MoreHappy Friday! Here are my Nov. 8 Hot Topics and how they relate to advancing culture or leadership. This week we’re talking about learning the Korean concept of nunchi, and checking out Mastercard’s success after the CEO implemented Decency Quotient into his company culture.
Read MoreI’m somewhat amused and amazed at the number of so-called experts that still refer to culture as “fluff.” My experience is that they are typically analysts or non value added “money bags,” who frankly have never really run anything other than a spreadsheet calculation.
Read MoreHappy Friday! Here are my Nov. 1 Hot Topics and how they relate to advancing culture or leadership. This week we’re talking about your purpose and how it relates to your work (or not), and how it’s Culture Time!
Read MoreThere is a lot of talk about the importance of transparency and openness in organizations. I just put out a podcast about it! Yet, I think many leadership teams are still learning how to do this well. Too often “message control” from management is more about sharing information they want all team members to know, versus providing the details people really want.
Read MoreHappy Friday! Here are my Oct. 25 Hot Topics and how they relate to advancing culture or leadership. This week includes work perks and our how our brains deal with curiosity.
Read MoreI talk to people about work culture every chance I get. It’s amazing how in 2019, they tell me about stupid, antiquated policies that linger on from the distant past. Why? Here are the top 10 beefs I hear about that frustrate and diminish people.
Read MoreHappy Friday! Here are my Oct. 18 Hot Topics and how they relate to advancing culture or leadership.
Read MoreAs promised, from time to time I would openly and authentically share an update on the cultural transformation at NorQuest. This includes the good, the bad, and the ugly. What follows shares another step.
Read MoreHappy Friday! Here are my Sept. 20 Hot Topics and how they relate to advancing culture or leadership.
Read MoreAs promised, from time to time I would openly and authentically share an update on the cultural transformation at NorQuest. This includes the good, the bad, and the ugly. What follows shares another step.
Read More